I opened a bank account with the bank and obtained safe deposit locker. The gold jewelry was kept but after some time the jewelry that had been kept in the bank’s locker went missing. I complained to the bank manager about my missing jewelry, but my complaint was turned down. So please guide me?

People store their assets in bank lockers because of their trust in the banks. You may file a complaint with banking Mohtasib in line with section 82-D of BANKING COMPANIES ORDINANCE, 1962, by submitting an affidavit outlining your issue with the bank, such as the missing of gold ornament. In its  ” Master Circular On Security Standards for Enhancement of the Lockers” dated June 5, 2007, the State Bank Of Pakistan defined the safeguards for the security of lockers, stating that all lockers must be insured.

Disclaimer: The above information is intended to be general in nature and should not be taken as legal advice. If you need legal advice, consult a licensed lawyer.

l___3323